Terms of service

Welcome to the official platform of Lancaster Home & Fabric. By browsing, engaging with, or purchasing from our website and its associated digital features (collectively, the “Platform”), you enter into a binding agreement with us. These Terms of Service (“Terms”) outline your obligations and rights when using our digital environment.

Please review these provisions carefully, as they govern your legal relationship with Lancaster Home & Fabric. If you do not accept these Terms or our Privacy Policy, please discontinue your use of our digital services immediately.

1. User Eligibility & Account Integrity

By accessing our Platform, you affirm that you have reached the age of legal majority in your jurisdiction. You are responsible for ensuring that all data submitted—including shipping details, billing information, and contact credentials—is accurate, current, and complete. Maintaining the confidentiality of your account access is your sole responsibility; you may not transfer or assign your account credentials to third parties.

2. Product Representation

We strive to display our Fricate™ collection and other home essentials with high precision. However, variations in screen hardware, monitor calibration, and display settings may cause color or texture perceptions to differ from the physical product. We do not guarantee that the appearance of items will precisely match what you see on your display. Inventory levels and product availability are subject to modification at our discretion without prior notice.

3. Purchase Authorization

Orders placed through our Platform constitute a formal offer to acquire our goods. Acceptance occurs only upon our formal confirmation, contingent upon the successful processing of your payment. Please verify your order details before submission, as we may be unable to implement changes or cancellations once the fulfillment phase begins. All goods are intended for personal or domestic use; commercial resale or export is strictly prohibited.

4. Pricing & Transactional Accuracy

Promotional offers and listed prices are subject to change without notice; the applicable rate is determined at the moment of checkout. Prices exclude applicable taxes, customs, and logistics fees. You agree to provide valid, authorized payment methods and verify that your financial institution will honor the transaction.

5. Logistics & Risk of Transit

We prioritize efficiency in order fulfillment, though stated delivery timelines are estimates rather than guarantees. Lancaster Home & Fabric is not liable for disruptions caused by external logistics partners, customs clearance, or force majeure events. Once items are transferred to the carrier, the title and risk of loss transition to the purchaser.

6. Intellectual Property Rights

All content integrated into our Platform—including trademarks, proprietary slogans, visual designs, and media—is the exclusive property of Lancaster Home & Fabric. Usage of these materials is restricted to personal, non-commercial purposes. Any reproduction, distribution, or commercial exploitation without our explicit written authorization is prohibited and protected by international intellectual property statutes.

7. Third-Party Interactions

Our Platform may feature links to external websites or integrated tools. We do not audit or endorse third-party content and assume no liability for risks or damages arising from your interaction with such external environments. Your engagement with any third-party resource is conducted entirely at your own risk.

8. Privacy & Data Handling

Your interaction with our Platform is subject to our Privacy Policy. By utilizing our services, you acknowledge that you have reviewed how your personal information is collected, processed, and shared.

9. Errors & Discrepancies

We reserve the right to rectify typographical inaccuracies, pricing errors, or omissions regarding product information or transit times at any point, even after an order has been submitted.

10. Liability & Indemnification

To the maximum extent permitted by law, Lancaster Home & Fabric, its directors, and affiliates shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our services or products. You agree to defend and indemnify us against any third-party claims arising from your breach of these Terms or your misuse of our Platform.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws governing the jurisdiction in which Lancaster Home & Fabric is headquartered.

12. Amendments to Terms

We reserve the right to update or modify these Terms at our discretion. The latest version will be posted here, and your continued use of our Platform constitutes your acceptance of any revisions.

Contact Us

For inquiries regarding these Terms or our operations, please reach out to our service team:

  • ✉️ Email: service@tidegravity.com

  • 📞 Phone: +17176870534

  • 📍 Corporate Address: Lancaster Home & Fabric 108 W Brubaker Valley Rd, Lititz, PA 17543, United States